Nowadays, technology is making everyone’s life easier, and it feels great to see how it can help people, especially those who need a little extra support. One such fantastic innovation is the Be My Eyes app, which connects blind people or people with poor eyesight with volunteers worldwide. The app gives real-time visuals to the users, whether they want to read an object’s label, identify something, or navigate to a new place.
What makes this app special is the love behind it—millions of kind-hearted people around the world who give their time to make others’ lives a little easier—and it makes them happy, too.
In this article, we will learn how Be My Eyes works, its impact on its users, and how it creates a global community that makes the world more accessible and inclusive.
What is ‘Be My Eyes’?
Be My Eyes is a smartphone app that provides visual help to blind people and people with poor eyesight. Through this app, users can connect with volunteers who help them with any visual task. The app also has an AI feature named Be My AI that describes images and answers user questions. If you need customer support for any product or service, you can also talk to company representatives directly through the app.
More than 5 lakh people worldwide who are blind or have poor eyesight use Be My Eyes. The app is available in 150+ countries and has over 7 million volunteers who are always ready to help.
How Does the ‘Be My Eyes’ App Work?
The Be My Eyes app is very simple and user-friendly, and its operation is also very easy.
Connecting with a volunteer
Whenever you need visual help, you can open the app on your phone and call any volunteer. Volunteers are available 24/7, all the time. As soon as you call, your phone gets connected with a volunteer who helps you.
Help through a video call
The Be My Eyes app works through video calls. When you connect with a volunteer, your phone’s camera turns on and you show your surroundings to the volunteer. The volunteer gives you details of important things you need to see. Like if you need to read a product label or you need to take something from the fridge, the volunteer can explain everything to you well.
Global Support
This app is not limited to just one country. Be My Eyes volunteers are from all over the world and help in 185+ languages. This means that you can get help from everywhere, no matter where you are in the world. If you need help in a specific language, you can ask the volunteer for help by telling them your preferred language.
Easy-to-Use Interface
The app is designed so simple and accessible that even blind and low-vision users can use it easily. You just have to tap on a button on your smartphone and you are instantly connected to a volunteer. Apart from this, the app also has voice-over and large text options, which make it even more accessible.
Be My AI (Artificial Intelligence) Option
If you don’t need to talk to the volunteer, you can use the Be My AI feature. This is an AI-based tool that gives you a description of the image when you send it to them. Like if you need to check your outfit or get any text translated, AI can help you instantly.
Real-Life Impact: Stories from Users
The Be My Eyes app has brought many positive changes and great experiences to its users and volunteers. The app connects blind people and low-vision people with kind-hearted volunteers, and it is not just about helping. The connections it makes are very meaningful. Users and volunteers share their experiences, expressing how important the app is to them.
One of the best things about Be My Eyes is its global community. Volunteers often say that when they see more volunteers for blind users, they find hope in humanity. Although there are some issues, such as the “problems” button not working after the call or no screen sharing feature, the app’s help is valuable to users and volunteers. It’s still a strong source of support and connection.
For example, several volunteers said they helped users set up new phones or read labels. Even though the app doesn’t have features like screen sharing, volunteers and users can still complete their tasks efficiently.
A volunteer said, “I have only taken two calls so far, but both times, the calls were very productive and a very endearing experience for me.” These interactions are not only helpful for callers but also create an emotional and fulfilling experience for volunteers.
What Users Say About Be My Eyes
Be My Eyes has proven to be a life-changing app for many users. Visually impaired people often face tasks very simple for the rest of us, such as reading product labels, going to a new place, or reading text. But through Be My Eyes, these challenges become a little easier.


Recognition and Award
Be My Eyes has won a lot of recognition and awards for its innovation and accessibility. This app is not just a tool but has become a movement that is making life easier for the visually impaired community.
This app has been mentioned in Time Magazine’s “Best Inventions” list, which is a huge achievement. This app has won the Global Innovator award at the 2020 Dubai Expo. Apart from this, Be My Eyes also received the Dr. Jacob Bolotin Award and the AbilityNet Accessibility Award in 2018. These awards show how efficiently the app is helping people and how it is promoting accessible technology.
Be My Eyes also won an award in the Inclusion and Empowerment category at the World Summit Awards in 2017. It is clear from all these awards that Be My Eyes has won the hearts of people across the world through its uniqueness and impact.
Conclusion
Be My Eyes is one such app that has become a lifeline for visually impaired people. With the help of volunteers in it, people are able to manage their daily life tasks easily and feel independent.
This app is quite simple, but its impact is huge. Through volunteering, this app not only helps blind and low-vision users but also connects a global community with each other. If some more features are added to this app, like video stabilization, better AI for blurry images, or haptic feedback for guidance, then Be My Eyes could be even more powerful. But the most important thing is that this app is perfect in its core functionality: it helps people live more independently and brings out the best of human kindness.
If you are visually impaired or you want to volunteer, you can make a positive impact by just downloading Be My Eyes on your smartphone. This app not only helps but also makes the world a little more compassionate and inclusive.